Protecting your world, one lock at a time.
At Bramah, we pride ourselves on being London's oldest security company, with a rich history dating back to 1784. Our commitment to providing top-notch security solutions has remained unwavering, and we continue to manufacture Bramah and Rola locks for domestic and commercial applications in the UK and overseas.
Our Services
We offer a comprehensive range of locksmith services, including replacement keys, safes, and old-type locks. Our expert team is also equipped to handle alarm engineering, burglar alarms, door entry systems, closed-circuit TV, and access control. Whether you're a homeowner or a business owner, we have the expertise and resources to provide you with tailored security solutions to meet your unique needs.
Our Products
Our product line includes Bramah locks, which are renowned for their durability and reliability. We also offer Rola locks, which were named after the rolling sash window stop designed by our company in the 1950s. Rola locks are designed to secure wooden sash windows, aluminum, steel, and UPVC windows, as well as perimeter French doors, back gates, and garden sheds. Our locks are available in a variety of finishes, including nickel, brass, and white, and can be special ordered in polished chrome.
Our Commitment
At Bramah, we're dedicated to providing our customers with exceptional service and unparalleled expertise. Our team of experienced professionals is committed to delivering customized security solutions that meet the unique needs of each client. We take pride in our rich history and look forward to continuing to serve the security needs of London and beyond.
Services and Products
The reviews highlight the exceptional quality of Bramah Locks & Alarms' products, with many praising the uniqueness and history behind their locks. The company's ability to copy barrel keys, a service not offered by others, is particularly appreciated.
Customer Service
While some reviewers have had excellent experiences with the customer service, others have reported poor treatment, including rudeness, lack of assistance, and unhelpful staff. Some have praised the helpfulness and professionalism of specific employees, such as Victoria.
Response to Emergencies
A significant issue raised by multiple reviewers is the company's inadequate response to emergencies, particularly with regards to out-of-hours services. In one instance, an alarm continued to disturb the neighborhood for over 20 hours due to the company's inability to address the issue promptly.
Website
One reviewer criticized the company's website, stating it looks outdated and lacks user-friendliness.
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