Protecting Homes & Businesses Since 1978
At ARC Alarms, we pride ourselves on being a family-run business with over 40 years of experience in providing exceptional security solutions to homes, local businesses, and commercial establishments in the West Midlands region. Established in 1978 by Bob and Marie Penrice, our company has been consistently delivering high-quality alarm systems and outstanding customer service to our valued clients. Our team of skilled professionals is dedicated to providing a personal and high-level of customer care, which has earned us a reputation as one of the most trusted and respected security companies in the area.
Our Services
At ARC Alarms, we provide a broad range of security services and solutions to cater to the diverse needs of our clients. Our services include:
- Intruder Alarm Installations: We design, install, and maintain custom-made intrusion detection systems to protect your property, assets, and people.
- Intruder Alarm Servicing: Our expert engineers provide routine maintenance and repair services to ensure your alarm system remains in optimal working condition.
- Security FAQs: We offer prompt and professional assistance to resolve any queries or concerns you may have regarding your security system.
Our Philosophy
Our commitment to excellence is built on a foundation of trust, reliability, and customer satisfaction. We believe in building long-lasting relationships with our clients by delivering exceptional service, remaining approachable, and continually improving our services to meet the evolving needs of our customers.
Our Expertise
With over 5000 successful installations under our belt, our team of experts has the experience and knowledge to provide tailored solutions for homes, local businesses, and commercial establishments. Our NSI Silver-approved company is dedicated to providing high-quality installations, reliable systems, and affordable prices.
Our Customer Reviews
At ARC Alarms, we take great pride in the outstanding testimonials we have received from our satisfied customers. We are committed to exceeding our clients' expectations and ensuring they feel valued and supported throughout their journey with us.
Overview of Reviews
The reviews of ARC Alarms are overwhelmingly positive, with all reviewers giving 5-star ratings. The reviews highlight the company's professionalism, expertise, and excellent customer service.
Professionalism and Expertise
The reviewers praised the company's technicians, including Dean, Alex, and Darren, for their professionalism, knowledge, and attention to detail. They were commended for explaining the systems clearly and providing helpful advice.
Customer Service
The office staff were also praised for their professionalism, friendliness, and efficiency. The reviewers appreciated the prompt responses to their queries and the ease of payment processes.
Product Quality and Performance
The reviewers were extremely satisfied with the quality and performance of the alarm systems and CCTV installations. They reported that the systems provided peace of mind and were easy to use.
Additional Benefits
Some reviewers mentioned additional benefits, such as the ability to retrieve CCTV footage to aid in insurance claims, and the competitive pricing of the systems and services.
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