Business Details
15 Years
experience
Emergency
services
Your Trusted Keyholding and Security Partner in London
City Keyholding has been a trusted name in the security industry since 2011, building on decades of combined expertise from our leadership team. Our founder, Geoff Davies, brings over 40 years of security experience, including 20+ years specialising in keyholding and alarm response, while Director Liz Salter leverages her 16-year IT background to ensure our systems remain cutting-edge. We pride ourselves on delivering tailored security solutions that adapt to each client's unique needs, combining technology with human expertise to provide round-the-clock protection. Our services span keyholding, mobile patrols, emergency response, and property checks, serving businesses and residential properties across the UK.With a customer retention rate unmatched in the industry, we focus on building long-term trust through transparency, no hidden fees, and a commitment to resolving security emergencies efficiently. Our SIA-certified guards and intelligent call prioritisation system ensure rapid, professional responses to incidents, while our referral programme reflects the confidence our clients place in our services. From initial site surveys to post-incident reporting, we maintain rigorous standards to meet insurance compliance requirements and deliver peace of mind.
Services
Keyholding
Alarm Response
Mobile Patrols
Locks and Unlocks
Third Party Access
House Checks
Empty Property Checks
Fire Alarm Testing
Security Guards
Lone Worker Monitoring
Details
- Year established: 2011
Highlights and features
- Decades of combined experience in security and keyholding services
- Tailored security solutions designed for individual client needs
- Highest customer retention rate in the industry
- SIA-certified security personnel ensuring professional standards
- Transparent operations with no hidden fees or charges
Associations and certifications
- Security Industry Authority (SIA)
What people say
Highly recommended
Peace of mind
Quick response
Tailored solutions
Professional handling
Services
Keyholding
We securely hold property keys to enable rapid response to security emergencies. Our service includes 24/7 alarm activation response, property checks, and coordination with emergency services when required. Clients benefit from tailored access solutions and detailed post-incident reporting for insurance purposes.
Alarm Response
Round-the-clock rapid response to alarm activations with intelligent prioritisation. Our SIA-certified officers handle break-in attempts, technical faults, and communication issues while maintaining compliance with insurance requirements. Services include property securing, police notification, and damage repair coordination.
Mobile Patrols
Customisable property inspections to deter criminal activity and maintain security. Patrols include perimeter checks, utility verification, and property maintenance tasks like lighting control. Services can be scaled according to client needs with flexible scheduling options across the UK.
Security Guards
Professional SIA-certified guards deployed for temporary high-risk periods. Available for minimum 8-hour shifts, our guards provide physical security during refurbishments, post-incident scenarios, or special events while maintaining strict compliance with industry standards.
Fire Alarm Testing
Comprehensive weekly fire alarm system testing to ensure legal compliance. Tests conducted during off-peak hours to minimise business disruption while maintaining full system functionality and safety standards across commercial properties.
People
Geoff Davies
Director
With over 40 years in security and 20+ years specialising in keyholding, Geoff brings unparalleled expertise to City Keyholding. His experience with unconventional sites like museums and boats informs our innovative security solutions.
Liz Salter
Director
Leveraging 16 years of IT experience from GlaxoSmithKline, Liz ensures our technology systems lead the industry. Her focus on digital efficiency enhances client experience while maintaining robust security protocols for property management.
Questions
What happens when my alarm activates?
Our monitoring team dispatches a response officer who will investigate, secure the property, notify authorities if needed, and provide a detailed report within 24 hours.
Can I customise response times?
Yes, we can limit responses to specific time windows or alarm types to match your property's unique security requirements.
How do you handle property damage?
We arrange immediate boarding-up services and remain on-site until repairs complete, with full photographic documentation for insurance claims.
What areas do you cover?
We provide keyholding and security services across the entire UK, with rapid response capabilities in major cities and rural locations.
Are your guards certified?
All our security personnel hold current SIA certification and undergo regular training updates to maintain industry compliance standards.
