Protecting What Matters, Simplifying Access
Who we are
Keri Systems is a leading provider of access control solutions that enable businesses and organizations to manage access, enhance security, and streamline operational efficiency. Founded on innovation and driven by client success, we have been a trusted partner for over 30 years.
What we do
We design, manufacture, and support an extensive range of access control hardware, software, and cloud-based solutions. Our versatile products cater to diverse industries and security needs, offering:
Access Control Hardware
- High-quality hardware controllers and credential readers for secure access control.
- Advanced mobile access, wireless locks, and smart entry systems for enhanced convenience and flexibility.
Access Management Software
- Comprehensive software platform for managing users, access rights, and permissions.
- Remote monitoring, reporting, and analytics capabilities for enhanced security and control.
Cloud-Based Solutions
- Secure and scalable cloud-based platform for remote access and management of your entire access control system.
- Automated backups, data recovery, and enhanced security.
Custom Solutions
- Expert consultation and tailored solutions to meet the unique needs of your organization.
- Integration with other security systems and software applications.
Industry Expertise
- Over 30 years of experience in sectors such as multi-tenant housing, offices, educational facilities, healthcare, transportation, and more.
Our vision
Our vision is to empower organizations with intelligent and connected access control solutions that enhance security, streamline workflows, and optimize operational efficiency.
Our values
- Innovation: Continuous development and implementation of cutting-edge technologies.
- Customer-centricity: Focus on understanding and exceeding client needs through personalized solutions and exceptional support.
- Integrity: Adherence to the highest ethical standards and industry regulations.
- Sustainability: Environmental responsibility and commitment to secure data privacy.
- Collaboration: Building strong partnerships with clients and industry leaders.
Technical Support
It appears that Keri's technical support is a major area of contention for many reviewers. Some users have experienced difficulties in getting help from the company, with one reviewer stating that they "refuse to help end-users who ended up with their garbage can equipment". Another reviewer had to jump through hoops to get assistance, having to present their question to a reseller who then had to present it to Keri, ultimately receiving the answer back through the reseller.
Products and Sales
On the other hand, reviewers have had mostly positive experiences with Keri's products and sales team. Many reviewers have praised the company's products, citing them as "solid", "reliable", and "great". The sales team has also been commended for being "friendly", "knowledgeable", and providing "excellent" support.
Conclusion
Overall, it seems that Keri has had a mixed bag of experiences with customers. While some users have had positive experiences with their products and support, others have been left frustrated and unsupported.
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