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Business Details
We are Packs Infotel, established in 1958, bringing over six decades of expertise in automated gate systems and security solutions. Our team specialises in delivering tailored security infrastructure for residential and commercial properties across the UK. With a focus on innovation, we combine traditional engineering excellence with modern technological advancements to meet evolving client needs. We pride ourselves on our problem-solving capabilities, having addressed complex security challenges for diverse industries over multiple generations. Our commitment to professional standards is reflected in our long-standing company registration and adherence to rigorous quality controls. We prioritise transparent communication, ensuring clients receive clear guidance from initial consultation through to after-sales support.

Our extensive experience includes designing systems that integrate seamlessly with existing infrastructure while maintaining compliance with current safety regulations. We maintain a dedicated support team available to resolve issues promptly, minimising downtime for our clients. Our work extends beyond installation, encompassing preventative maintenance programmes that enhance the longevity of our systems. We take responsibility for every project phase, ensuring accountability from design to execution and ongoing service. Our reputation is built on consistent delivery of secure, reliable solutions that adapt to the specific requirements of each client we serve.
Highlights and features
  • We have provided security solutions since 1958, demonstrating enduring expertise
  • Our engineers hold specific certifications for automated gate system installations
  • We offer guaranteed response times for maintenance and repair services
  • Our systems comply with current UK safety and accessibility standards
  • We provide itemised breakdowns of all service costs before commencement
Services
Electric Automated Gates
Our automated gate systems provide secure, convenient access control for residential and commercial properties. Designed to integrate with existing security infrastructure, these gates combine durable materials with advanced control mechanisms. Clients benefit from enhanced property security, improved aesthetic appeal, and compliance with current safety regulations through our professionally engineered solutions.
Installation Services
We offer comprehensive installation services for automated gates and security systems tailored to client specifications. Our certified engineers ensure precise implementation that meets technical requirements and safety standards. This service guarantees optimal system performance from deployment, minimising future maintenance needs through proper initial setup.
Maintenance & Servicing
Our regular maintenance programmes ensure continued reliability and safety of automated systems. These services include mechanical checks, electrical system inspections, and software updates. Clients benefit from reduced breakdown risks, extended equipment lifespan, and compliance with mandatory safety checks through our proactive maintenance approach.
CCTV Systems
We design and install CCTV solutions that provide real-time monitoring and recorded footage for security purposes. These systems are configured to meet specific site requirements, offering both deterrent value and evidential recording capabilities. Clients gain enhanced situational awareness and improved security management through our professionally installed surveillance solutions.
Alarm Diallers
Our M60 Alarm Dialler provides remote monitoring capabilities for security systems, automatically notifying designated contacts during incidents. This service ensures timely responses to security breaches or system failures. Clients benefit from continuous system monitoring and reduced response times through our reliable alert notification technology.