Quality in everything we do
Located in Brighton, Sussex, Brighton Fire Alarms has been providing comprehensive fire safety solutions to businesses and residential properties throughout the South East of England since 1993. With a team of experienced professionals and a genuine commitment to client satisfaction, we've become a trusted partner in safeguarding life and property from potential fire risks.
Our Expertise & Services
We offer a comprehensive range of services to meet all your fire safety needs, including:
Fire Risk Assessments
- Thorough assessments of your property to identify potential fire hazards and risks.
- Development of a tailored plan to address those risks and ensure compliance with relevant regulations.
Fire Alarm & Emergency Lighting Installation & Maintenance
- Installation, testing, and maintenance of all types of fire alarms and emergency lighting systems.
- 24/7 emergency call-out service for urgent repairs and troubleshooting.
Electrical Contracting & Inspection
- Safety inspections and electrical installations to meet current regulations.
- Installation and maintenance of fire-rated doors and access systems.
Additional Services
- Fire precaution work, including hazard mitigation and storage management.
- AOV (Automatic Opening Valves) installation, maintenance, and repair.
- Fire rating upgrades for increased safety and compliance.
Client-focused Approach
From initial consultation to project completion and ongoing support, we prioritize client satisfaction. Our team works closely with you to understand your unique needs and tailor our services to your specific requirements. We are committed to:
- Providing clear and concise communication throughout the process.
- Offering competitive and transparent quotes.
- Completing work to the highest standards and adhering to industry regulations.
- Responding promptly to emergencies and providing reliable customer support.
Client Testimonials
"Brighton Fire Alarms has always provided us with an exceptional service. Their professionalism, attention to detail, and responsiveness are truly commendable." - Vince Pemberton, Rivervale Cars Ltd.
"We feel a lot safer with Brighton Fire Alarms looking after our fire safety needs. Their prompt response times and quality of work are truly impressive." - Jemima Hall, Harper Stone Properties Ltd.
Mixed Reviews for Brighton Fire Alarms
Company Performance and Reliability
Reviews regarding Brighton Fire Alarms' performance and reliability are mixed. Some customers have praised the company's professionalism, responsiveness, and reliability, stating that they are pleased with the service provided. On the other hand, others have expressed dissatisfaction with the company's reliability, citing issues with cancelled appointments and lack of flexibility.
Customer Service
Customer service is another area where Brighton Fire Alarms has received both positive and negative feedback. Some customers have reported negative experiences with the company's customer service team, describing them as rude, inflexible, and unhelpful. However, others have praised the team for being friendly, courteous, and responsive.
Engineers and Technicians
The majority of customers have been satisfied with the work performed by Brighton Fire Alarms' engineers and technicians, describing them as professional, competent, and efficient.
Appointment Scheduling and Flexibility
Several customers have expressed frustration with the company's appointment scheduling process, citing issues with inflexibility, lack of notice, and cancelled appointments.
Value for Money
Some customers have questioned the value for money provided by Brighton Fire Alarms, citing high prices and poor customer service.
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