Business Details
47 Years
experience
Trusted Door Entry & Access Control Solutions
Raytel Security Systems has been a trusted name in the security industry since 1979, specialising in the design, manufacture, and distribution of advanced Door Entry and Access Control solutions. As the UK's authorised distributor for renowned brands like Raytel, Vimar Elvox, and Soyal, we combine global expertise with local service excellence. Our ISO9001 certification since 1991 underscores our commitment to quality management systems, ensuring every product meets rigorous international standards. With in-house manufacturing capabilities and a dedicated technical support team available Monday to Friday from 9:00 to 17:30, we provide tailored security solutions that address specific client requirements across residential, commercial, and public sectors. Our strategic partnerships with leading international manufacturers enable us to offer cutting-edge technology while maintaining comprehensive stock availability for prompt delivery.Through continuous innovation and customer-centric approaches, we help clients gain competitive advantages through superior access control systems. Our BSI-certified quality management system (registration FS12165) ensures consistent product reliability and service excellence. We maintain extensive technical documentation, installation guides, and software resources to support both trade customers and end-users. Our dedicated repair service and spare parts inventory guarantee long-term system viability for all supplied products. Backed by the Raytel Group's 60+ years of combined technical expertise, we deliver security solutions that integrate seamlessly with modern building requirements.
Services
Door Entry Systems
Access Control Solutions
Video Door Entry
Proximity Readers
Audio Handsets
Security Controllers
Door Entry Kits
Technical Support
Product Repairs
System Integration
Details
- Year established: 1979
Highlights and features
- Established 1979 with continuous industry expertise
- UK Authorised Distributors for Raytel, Vimar Elvox and Soyal
- Full After Sales and Technical Support available
- BSi Certified to ISO9001 since 1991
- Specialists in Door Entry and Access Control systems
Associations and certifications
- ISO 9001
Services
Door Entry Systems
We provide comprehensive door entry solutions including audio/video handsets, entrance panels, and IP-based systems. Our offerings include both wired and wireless configurations suitable for residential and commercial properties. Systems integrate with existing building infrastructure while supporting modern access technologies like smartphone integration and proximity access.
Access Control Solutions
Our access control range includes proximity readers, keypads, and controllers for managing building security. Systems support single-door through to networked multi-door installations with integration capabilities for existing security infrastructure. Solutions comply with current safety standards and offer scalable deployment options.
Technical Support
Our dedicated technical team provides installation guidance, system configuration assistance, and troubleshooting support. Services include access to product manuals, software tools, and configuration guides. Support is available during standard business hours with documented response procedures for technical inquiries.
Product Repairs
We offer repair services for all supplied security equipment with access to genuine spare parts. Our service includes diagnostics, component replacement, and system testing to restore functionality. Repairs are supported by technical documentation and manufacturer specifications to maintain product integrity.
System Integration
Our team provides integration services for combining access control systems with existing building management solutions. This includes compatibility assessments, interface configuration, and system testing to ensure seamless operation across security and operational platforms.
Questions
What types of door entry systems do you supply?
We offer audio/video door entry systems including IP-based solutions, 2-wire systems, and digital dial systems from brands like Vimar Elvox and our own Raytel range.
Are you an authorised distributor for security products?
Yes, we are the UK's authorised distributor for Raytel, Vimar Elvox, and Soyal access control products.
Do you provide technical support for installed systems?
Our technical support team is available Monday to Friday 9:00-17:30 for all product and system queries.
What access control solutions are available?
We supply proximity readers, keypads, controllers, and complete access control systems from Soyal and our own Raytel product range.
Can you supply spare parts for security systems?
We maintain stocks of spare parts for Soyal and Elvox products and offer repair services for all supplied equipment.
What quality standards do your products meet?
Our quality management system is certified to ISO9001 and registered with BSI under number FS12165.
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