Protecting your business, protecting your people.
Capstan Security (Wessex) Ltd is a family-run company that installs and maintains security systems for domestic and commercial customers. Based in Highcliffe, we operate in the Bournemouth, Poole, Christchurch, and The New Forest areas, covering much of Dorset, Hampshire, and Wiltshire. We have taken pride in providing a high level of service to our customers for the past 30 years. Since our founding, Capstan Security (Wessex) Ltd has been known for quality services, exceptional efficiency, and the highest level of professionalism. No matter what service you're looking for, we guarantee to not only meet but exceed your expectations and ensure your full satisfaction.
Our Services
We're proud to provide first-rate services. Our clients love working with us, many of them returning as repeat customers. Get in touch to let us know what we can do for you today.
Access Control
Manage the safety and security of your premises with our top-quality entry and access control systems. We install reliable entry systems, including Paxton and Videx, that offer the best audio and video quality. Customizable features enable us to install bespoke security solutions. Ideal for controlling the movement of people into and through your premises.
CCTV
Capstan understands that every property is unique and deserves a tailor-made surveillance solution. We provide expert on-site free of charge security surveys and install high-quality CCTV systems from Hikvision and Samsung, boosting your security. For round-the-clock protection, we offer 24/7 CCTV monitoring options.
Fire Alarm
Dependable and Reliable. Through experienced and highly skilled engineers, Capstan is confident and proud to install reliable fire alarms from C-Tec, designed specifically for your premises to maximize your protection against fire and smoke. We provide regular maintenance checks to optimize the full functionality of fire alarm systems.
Intruder Alarms
When it comes to protecting the people that matter most, be sure you're entrusting Capstan. With over 30 years of expertise and as SSAIB-approved installers, we supply, install, and maintain Intruder Alarm Systems to the highest standards for residential and commercial properties.
Our Shop
Check out our collection and order now! Protect your valuables with a range of locks, safes, and letterboxes. We supply various products to help keep you and your belongings safe. Each of our safes can be installed by one of our highly trained experts.
Overall Rating: 4.7/5
Exceptional Customer Service
The majority of reviewers praised the exceptional customer service provided by Capstan, highlighting the friendly and helpful office team, prompt responses, and efficient problem-solving. Several reviewers mentioned the professionalism and expertise of the engineers, citing Alex, Yvette, Daniel, Sam, and Eden as standouts.
Quality of Work and Products
Many reviewers praised the high-quality work and products provided by Capstan, including tidy installations, efficient systems, and excellent value for money. Some reviewers mentioned the neat and professional installation of their alarm systems, CCTV systems, and security systems.
Local Family Business
Several reviewers appreciated the fact that Capstan is a local, family-run business, which they believe contributes to the company's prompt, professional, and personalized service.
Issue with Product Quality and Customer Service
One reviewer had a poor experience with Capstan, citing issues with the quality of their security system and the company's response to the problem. They reported that the system malfunctioned repeatedly, and the company wanted to charge them for repairs and replacements.
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