Securing Your Peace of Mind
At Lifeline, we have been protecting the Isle of Wight's homes and businesses for over 30 years. Our mission is to provide high-quality fire and security solutions, designed, installed, and supported by our expert technical customer support team. Our team has decades of experience and is dedicated to protecting people, their homes, businesses, property, and possessions.
Our Services
We offer a range of services to cater to the unique needs of our customers, including:
Commercial and Business Solutions
- Intruder Alarms
- CCTV Systems
- Fire Alarms
- Access Control Systems
- Fire Protection Systems
Domestic Solutions
- Intruder Alarms
- CCTV Systems
- Fire Alarms
- Keyholding Services
Public and Private Sector Solutions
- Intruder Alarms
- CCTV Systems
- Fire Alarms
- Access Control Systems
- Fire Protection Systems
Why Choose Lifeline?
At Lifeline, we pride ourselves on our commitment to operational excellence, employing and developing exceptional talent with matching attitudes to get it right first time, every time. Our team has decades of experience, and we are trusted by the majority of home and business owners.
Client Testimonials
"We were very happy with the level of professional service provided by Lifeline. The engineers were polite and informative. They worked cleanly and productively. We would certainly recommend Lifeline to our clients." - David Long, BCM
"We choose Lifeline because their reputation precedes them as the best on the Island and they are now our long-term supplier for alarms and security services. We believe their professionalism, efficiency, and attention to details give us the confidence to entrust them with our business." - The Royal Hotel
"I would like to thank all at Lifeline for your excellent service. I have always found everyone to be helpful and courteous." - Private Property Owner
Meet the Team
Our team of experts is dedicated to providing the highest level of service and support. Our team includes:
- Mark Lee, Managing Director
Our Core Purpose and Vision
Our purpose is to protect people, homes, businesses, property, and possessions. Our vision is to be the go-to fire and security provider on the Isle of Wight, demonstrating operational excellence through exceptional skill, knowledge, and customer service.
Our Values
At Lifeline, we value:
- Operational Excellence
- Exceptional Talent
- Customer Focus
- Partner Relationships
- Customer Care
Excellent Service and Installation Experience
The reviews highlight the exceptional service and installation experience provided by Lifeline Alarms. The company's technicians, such as Matthew Dobson, Mark, Rhia, Harley, and Dave, are praised for their professionalism, politeness, and attention to detail.
Positive Attitude and Willingness to Go the Extra Mile
Many reviewers mention instances where the technicians went above and beyond their duties to ensure customer satisfaction. For example, Matthew Dobson replaced all the batteries in the alarm system despite it not being part of the original request, and Dave provided exceptional customer service by going beyond the call of duty.
High-Quality Products and Installations
The installation of CCTV cameras, alarm systems, and camera doorbells is consistently praised for being efficient, tidy, and of high quality. The technicians are credited with explaining the systems clearly and leaving the premises clean and tidy.
Recommendation and Loyalty
Several reviewers state that they would highly recommend Lifeline Alarms to friends, family, and colleagues. Some have even been customers for over 20 years, demonstrating their loyalty to the company's exceptional service.
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