Business Details
30 Years
experience
Emergency
services
Premier Facilities Management Services in Chorley
ProFM Group is a leading UK facilities management company with over 25 years' experience delivering tailored security, cleaning and technology solutions. Established in 1996, we combine SIA-licensed security professionals with advanced technology to provide robust protection across diverse sectors including healthcare, construction, education and retail. Our comprehensive services include manned guarding, mobile patrols, event security, medical-grade cleaning and cutting-edge electronic systems.With nationwide coverage and a proven track record of 95% customer retention, we maintain industry-leading standards through accreditations including ISO 9001, SafeContractor and SIA ACS Pacesetter status. Our dedicated team of 2,800+ security professionals and 420+ cleaning experts delivers 24/7 support to over 7,000 premises, combining rapid response times with bespoke solutions tailored to each client's unique requirements.
Services
Security Guards
Event Security
Cleaning Services
Mobile Patrols
Key Holding
Lock & Unlock
CCTV Systems
Intruder Alarms
Medical Cleaning
Access Control
Details
- Year established: 1996
Highlights and features
- 95% customer retention rate across 7,000+ premises
- 30 minute average response time nationwide
- 70% of management promoted from within
- ISO 9001 and SafeContractor accredited
- 24/7/365 service availability with rapid mobilisation
Associations and certifications
- Security Industry Authority (SIA)
- SafeContractor
- Constructionline Gold
- ISO 9001
- ISO 14001
- NSI NACOSS Gold
- BS EN 50131
- PD6662
- CQC Compliant
- British Institute of Cleaning Sciences
What people say
Professional staff
Prompt service
Excellent support
High standards
Reliable partners
Services
Security Guards
Our SIA-licensed security guards provide visible deterrence and proactive protection for commercial premises. With rigorous training and sector-specific expertise, our officers conduct risk assessments, control access points and maintain site security across construction sites, corporate offices and retail environments. Available for static or mobile deployments, our guards combine professional conduct with advanced security protocols to protect people, assets and property.
Event Security
Specialist event security services for festivals, concerts and corporate functions. Our SIA-certified team includes door supervisors, front-of-house staff and crowd control experts trained in conflict resolution and emergency response. With experience managing high-profile events including the 6 Nations Rugby tournament, we provide tailored security solutions that ensure safety while maintaining event flow and guest experience.
Medical Cleaning
CQC-compliant medical-grade cleaning for healthcare facilities. Our trained professionals use colour-coded equipment and infection control procedures to meet stringent hygiene standards. Services include daily cleaning, deep cleans and specialist decontamination for GP surgeries, hospitals and care homes, with strict adherence to HSE guidelines and regular audits to maintain clinical hygiene excellence.
Mobile Patrols
Flexible mobile security patrols for vacant properties, warehouses and industrial sites. Our SIA-licensed officers conduct vehicle-based surveillance, perimeter checks and spontaneous patrols to deter crime and detect intruders. With rapid response capabilities and real-time reporting, this service provides cost-effective security coverage for multiple locations and high-risk premises across the UK.
Key Holding
24/7 key holding and alarm response service with 30-minute average response times. Our trained officers securely hold premises keys and respond to alarm activations, liaising with emergency services when required. Ideal for schools, offices and retail premises, this service provides budget-friendly security with immediate on-site intervention and police escalation when necessary.
People
John Melling
Group Chief Executive Officer
Proven leader with extensive experience in facilities management. Mentored numerous staff who now hold senior positions. Committed to service excellence, internal morale and efficient challenge resolution.
David Parsons
Group Chief Financial Officer
20+ years' experience in finance roles across FMCG, renewable energy and housing sectors. Expert in acquisitions and stakeholder relationship management with team of financial professionals.
Scott Russell
Head of Operations - Security
Rapid career progression from service partner to leadership role. Recognised for dedication, tenacity and operational excellence in security management across multiple sectors.
Emily Macaulay
Shared Services Director
Strategic leader responsible for business growth and account development. Focuses on service excellence through targeted sales strategies and client relationship management aligned with business objectives.
Elina Staimilere
Head of Operations - Cleaning
10-year company veteran with comprehensive operational knowledge. Specialises in client expectations and service delivery optimisation for cleaning division operations nationwide.
Questions
What security accreditations does ProFM hold?
We maintain ISO 9001, SafeContractor, Constructionline Gold and SIA ACS Pacesetter accreditations, with NSI NACOSS Gold for technical security installations.
Do you provide cleaning services for healthcare facilities?
Yes, we offer CQC-compliant medical-grade cleaning with specialist infection control procedures for GP surgeries, hospitals and care homes.
How quickly can you respond to security incidents?
Our average response time is 30 minutes nationwide for key holding and alarm response services.
Can you provide event security for large-scale events?
Yes, we've provided security for events including the 6 Nations Rugby tournament with trained door supervisors and crowd control specialists.
Are your services available outside regular business hours?
All services operate 24/7/365 with dedicated National Operations Centre support for emergency requirements.
Do you operate nationwide?
Yes, we provide security and cleaning services across all UK regions including Northern Ireland with 7,000+ premises covered.
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